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PARTS ADVISOR VACANCY

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PARTS ADVISOR VACANCY

  • £23000-£28000 Depending on experience

Due to expansion and a high level of work we are looking for a new member of our Parts Sales Team.

This isn’t a commission based role as we value building customer relationships and offering good service equally as highly as sales figures.

Atkinson Vos is an established independent dealer selling refurbished second-hand Mercedes Benz Unimogs and new and used spare parts as well as our own range of specially developed Unimog accessories.

We have an international customer base so it’s just as likely that you’ll be speaking to someone from the USA or Russia as from the UK.

Our premises are in Bentham, a small market town 30 mins from the M6.

We offer a generous company pension scheme which is available to all employees.

Key requirements:

 

Ideally minimum 2 years experience of parts sales in an Agricultural, heavy vehicles or machinery dealer.

 

OR Customer Service Level 2 qualification and a willingness to learn about our products.

 

Basic working knowledge of major mechanical units eg engine, gearbox & axles.

 

Practical and not afraid of getting your hands dirty.

 

Computer literate. Able to quickly pick-up Mercedes Benz & internal parts systems.

 

Good telephone manner and able to advise customers on parts required.

 

Sound numeracy & literacy skills to deal with parts documentation, orders and enquiries by email.

 

Ability to demonstrate knowledge of products to customers.

 

Methodical & orderly approach to work.

 

Role & responsibilities:

 

Deal with customer enquiries in a friendly, timely manner by email, phone & face-to-face.

 

Offer advice to assist with fault diagnosis with a view to maximising profit for the business.

 

Support colleagues in listing parts on our own website & eBay.

 

Assist with booking in all deliveries and arrange for parts to be put away.

 

Organise packing of parts to be dispatched.

 

Liaise with couriers, hauliers & freight forwarders.

 

Place orders with suppliers using internal system.

 

Follow up on shortages.

 

Housekeeping in goods in/out area & stores.

 

Support our efforts to source alternative parts from UK & overseas suppliers.

 

Assist in keeping internal stock systems up to date.

 

Assist with used parts stocktake at month end.

 

Cover for colleagues during absences.

This is an exciting opportunity for the right candidate to develop within the company as we grow. If you closely match the description above, please apply with a CV and covering letter.

Successful applicants will be required to undertake a minimum 3 day paid work trial to establish suitability for both parties. The probationary period is 3 months.

  • Full time 8.30-17.00 Monday –Friday and is based in Bentham, LA2 7LW.
  • 20 days holiday plus Bank Holidays.
  • Generous company pension scheme.
  • Cycle to work scheme.
  • The position is permanent with a three-month probationary period.
  • Salary £23-28000 depending on experience. 

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Operating for 36 Years

Operating for36 Years

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Exported to150 Countries

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What Our Customers Say

I couldn't recommend Simon and the team highly enough, they sorted all transportation and took all the stress out of the situation. A1 service guys, thank you

Nick & Martin

Apex Tree Surgeons

"Atkinson Vos know what they are talking about and offer great advice whenever you need it. They are always ready to help at the end of a phone line too."

Gerard Bredenoord

"Brilliant company to deal with and a really helpful group of people who know what they are talking about."

Ben Mauger

"First contact with Atkinson Vos became a success, smooth ordering parts, great prices, great support. Fully satisfied customer from Sweden."

Lars-Erik Bammis Ohlsson

When I bought my U1000 “Rustbucket” , Simon gave me a fair & frank appraisal of its condition. The mog was cleaned and shipped professionally with no issues upon landing here in Australia. Since then, AV has provided me with excellent spares support and the occasional bit of advice. Posting was always prompt and economical via Royal Mail – this has taken a lot of the pain out of restoration. Highly recommended.

Pieter

Atkinson Vos not only supplied my Unimog some years ago but they have been ever present when I needed any advice or assistance. My Unimog recently underwent a full refurbishment in their workshop and I have to say the result has been nothing short of superb. My Moggy is not only in great mechanical shape but it looks great too. Top marks Atkinson Vos.

James Mc Donnell, Ireland

Whenever I drive my MOG on to their yard, I have a feeling of excitement about the opportunities for upgrade and improvement that Atkinson Vos offers. Anything is possible, and everything is done to a very high standard!. Atkinson Vos prepared my Unimog to an excellent standard. Their aftersales service is great too.

Roelf

Hi Simon, The shims arrived last week. My unimog is now running perfectly! Thank you a lot for the excellent service, I really appreciate it!

Casper Hanekamp

We have been using Atkinson Vos for a number of years now, they have carried out some upgrades and all servicing and repairs, their staff are friendly and always willing to help. The workshop guys always offer advice and easy fix solutions over the phone and on the odd occasion visited our workshop to view and inspect the vehicle. I would not hesitate to recommend the company, Thanks to all the staff.

Chris Brayne

Super Rod Ltd

I have waited many years to start my expedition RV project and the team at Atkinson Vos has helped to bring this to fruition. Appreciated the quick responses to the myriad of questions I had additionally the support from build to delivery state side. Many thanks to the entire team at AV.

Mike Greenberg

"We have always prided ourselves with finding the best qualified people available, be they doctors, lawyers, engineers, or whomever. We applied the same process to finding our dream Mog Expedition Camper and have not been disappointed with Atkinson Vos. Paul and Emma both have done superb jobs answering our many questions and leading us through the purchasing / export / import process. Based on their performance to date, we are confident Atkinson Vos support will be there in the future where ever our travels may take us.”

Mary & J R Argo

"Atkinson Vos are the absolute experts on UNIMOGS in my opinion. They offer wonderful advice apart from sourcing spares and thereby make things so much easier" "I would go to them rather than any German supplier for my UNIMOGS. All put together, it's the best package deal." "Simon and Frank are passionate in what they do and men of their word. That's what I think sets them apart. They have literally turned me into a Unimog addict."

Solomon Benjamin

Paul, Simon, Mark and the team, we just wanted to say a massive thank you to you all. What a firm, we couldn't recommend you highly enough, from the friendliness, the efficiency and the quality of the overall product, absolutely 1st class. We will be looking forward to working with you again on future projects. Thank you all again, all the best Danny and Nobby.

Danny & Nobby

"We first met with with Atkinson Vos at the Adventure Overland Show in Stratford-upon-Avon. Frank and Paul had really impressed us as hosts and as a result we were determined to travel to the headquarters in Bentham. After a smooth discussion with Simon and Frank, we were certain that we found the partner to upgrade our Unimog. Two weeks later work had already started! We have too many kind words for Simon, Emma, Paul, Mark and the rest of the team to fit in this testimonial! Their knowledge and expertise in Unimogs made us feel assured. We were helped and cared for throughout the whole process, They are a phenomenal team, and we enjoyed the time we spend with them, Thanks guys! Souren and Kati"

Souren and Kati

"The inspection of my Unimog was executed thoroughly and the itemized repair quote was reasonable. In short my Unimog is a testament to the fantastic work delivered by Atkinson Vos. This is a compliment coming from someone who appreciates quality work and has an eye for detail."

Joe Dos Santos

After taking on bigger tree work as my business grew, I knew I needed a Unimog. After doing my research on different commercial vehicles sold in the UK i found Atkinson Vos and I felt I was in good hands. The quality of service, care and reliability from Simon and his team has been a really good experience. The team have built my Unimog to the exact spec of what I needed. I'm over the moon with it. I'm getting lots of feedback from customers and passers by that are impressed by the green machine. I would highly recommend Atkinson Vos to anyone that specialises in Arboriculture.

Jon Welfare

All Seasons Tree Care

“Thank you for sorting out the Unimog parts. Well chuffed at the minimal corrosion and the quality of the bits. Thank the boys from the workshop for me. They were brilliant helping us load up. “

Tim Richardson

County Construction & Development

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